Sweet Tooth is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is a part of providing a service to you – e.g. personalised orders.
What information we hold about you
If you have purchased something from us we will have your name, email address, phone number and address. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver your orders and to contact you in regards to your order.
We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
We also collect information of a general nature about how many ‘hits’ our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don’t track individual users pathways through the site.
Our site also uses ‘cookies’. Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. Our cookies contain a random code to help keep track of any items in your shopping basket as you move around the site.
What we do with your information
In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
We NEVER exchange, sell or otherwise give away your email address to other companies without your permission. Your email address is used solely by yourself, for purposes of logging into your account, and us for emailing you regarding your orders.
Who else sees your information
We may have to disclose some of your information to service suppliers to help complete your order. E.g Personalised orders